What does it cost?
Free until your first 3 confirmed new customers. Then $59 a month for one location, $149 for up to 3, $299 for up to 10, and firms from $499 with a setup call. Founding offer: our first 20 businesses pay $39 a month, locked for 12 months. All a month, in Canadian dollars, plus tax. No card, no setup fee, and you can close your account at any time. ClearCut Commissions takes no cut of what you pay people.
Who pays the people who send me customers?
You do, directly, the way you already pay people. Then you record it. ClearCut Commissions does not hold or move money.
Can you set it up with me?
Yes. We'll set it up with you on a short call: your reward amounts, your wording and your invites. Talk to us.
Can I use my own agreement?
Yes. Use your own, or start from the starter wording and have your own lawyer review it.
Can my booking form add new customers by itself?
Yes, if your booking form can connect to ClearCut Commissions (this connection is called an API). Each booking waits on your Home until you confirm it, and you get an email when bookings arrive, at most one an hour. Your system can also tell us what happens next, such as a month paid, with a "Later steps" key you make yourself; each step waits for you too. You can identify new customers by your own reference, such as an account number, instead of a phone or email. When your CRM moves a deal, the same Later steps key can say where the lead stands (talking to them, quote sent, won or not going ahead), and the person who sent it sees that. You can also add new customers yourself in the app.
What about year-end?
You can download the year as a spreadsheet: each person's total, whether they were paid as a person or as their company, and whether they may need a tax slip. A bookkeeper who looks after several businesses has one page with each one's file. Check with your accountant what you need to file.
What kinds of reward can I set?
A reward paid in one or more steps, repeating payments, start and end dates, a smallest first order for a reward to count, and a refund rule you choose up front.
Do you check the businesses?
We check each business exists and its page reads clearly before it opens. We don't vouch for its products or services.
Can I record that a client was told about the referral fee?
Yes, if your rules ask for that record. Turn it on for a program, and each new customer you confirm asks you to tick that the client was told about the referral and the fee, with the date. You can download these records. Whether they meet your regulator's rules is a question for your own advisors.
What if someone isn't a new customer, or a deal doesn't go ahead?
You choose why from a short list (already your customer, didn't go ahead, couldn't reach them, or other) and can add a short note. The person who sent them sees both on their page. If a new customer's email is that person's own, you see a flag, and you decide.
What if a deal takes longer than my time limit?
You can give one customer more time to make a first payment, with a reason. The person who sent them sees the new date.
Can I pay many people at once?
Yes. Pay day makes a file for your bank's bulk e-Transfer upload: each person's name, e-Transfer email and amount, with the total. You send the money in your bank, then mark those payments paid. Banks set daily limits, and each bank's template differs.
Can people see how I pay?
If you turn it on, once you have paid five rewards your program page shows how many you have paid, and how soon you usually pay and answer new introductions. Counts and days only.
What happens if a customer gets a refund?
You choose a refund rule when you set up, and it stays as it is once people have been sent.
Can I run more than one program, for example one for customers and one for resellers?
Yes. Each one has its own terms and its own people.